The victim approached his said bank branch early today to put appearance to his phone conversations complains to Gtconnect. ( Read gtbank-allegedly-debited-a-customer-20000-for-unpurchased-recharge-cards)
However, The poor customer representatives he met was just questioning him .asking how is that possible. She referred him back to the Gtconnect.
He wasn’t pleased with the poor customer service at the usual complained by numerous customers of the said branch, He proceeded to Gtbank, Town planning , Ilupeju reputable for good services.
The trained and mannered customer representatives met at ilupeju branch immediately showed sympathy and empathy despite seems she heard of such ugly incident for the first time unlike the Anthony branch asking how is that possible.
She gave the necessary attention and documentations. Assured him that on or before Thursday the issues will be resolved. But , told him he can not do online banking for now but he can withdraw through the counter.
Also, he was given a tracking number to monitor the updates through gtconnect.